A Survey on Remote Assistance and Training in Mixed Reality Environments

The recent pandemic, war, and oil crises have caused many to reconsider their need to travel for education, training, and meetings.

Overview

Authors: Catarina Gonçalves Fidalgo, Yukang Yan, Hyunsung Cho, Mauricio Sousa, David Lindlbauer, Joaquim Jorge

Publication Date: 1 January 2023

Link: https://augmented-perception.org/publications/2023-training-survey.html

Keywords: Survey, remote assistance, collaboration,assistance, remote training, mixed-reality (MR), spatial referencing, pandemic impact, telemonitoring, video conferening, systematic literature review, interaction space, industrial manintenance

Type: Peer-Reviewed Journals/White Papers

Summary

The recent pandemic, war, and oil crises have caused many to reconsider their need to travel for education, training, and meetings. Providing assistance and training remotely has thus gained importance for many applications, from industrial maintenance to surgical telemonitoring. Current solutions such as video conferencing platforms lack essential communication cues such as spatial referencing, which negatively impacts both time completion and task performance. Mixed Reality (MR) offers opportunities to improve remote assistance and training, as it opens the way to increased spatial clarity and large interaction space. We contribute a survey of remote assistance and training in MR environments through a systematic literature review to provide a deeper understanding of current approaches, benefits and challenges.